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At Serendira, your privacy and data security are of the utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services.
By using our website or engaging with our services, you agree to the practices described in this policy.
Serendira is more than just an outsourcing company — we’re a serene and steadfast partner committed to empowering businesses through expert support in business management, customer success, accounting, IT services, and more. With a diverse talent pool from Sri Lanka, India, and the Philippines, we bring clarity and growth to global operations with personalized, integrity-driven service.
Personal Information
Full name
Email address
Phone number
Company name
Job title
Billing and payment information (where applicable)
Automatically Collected Data
When you visit our website, we may automatically collect certain information, such as:
IP address
Browser type
Device information
Pages visited
Time and date of visit
Referring website
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You may disable cookies via your browser settings, but this may impact site functionality.
We may collect personal information that you voluntarily provide to us, such as:
We may use the information we collect for purposes such as:
Providing and improving our services
Responding to inquiries and providing support
Sending important updates and communications
Analyzing usage trends to improve our website
Fulfilling legal or contractual obligations
We do not sell or rent your personal data to third parties.
We may share your information with:
Trusted third-party service providers who support our operations
Legal authorities when required to comply with the law
Business partners only with your consent
All third parties are contractually obligated to keep your information secure.
We take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure server infrastructure, and limited access to data.
As a global company, we may transfer and process your data across countries where we or our service providers operate. We ensure all data transfers comply with applicable privacy regulations.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion
Withdraw consent for processing
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at info@serendira.com.
